Karratha Indoor Golf Terms & Conditions Casual Play
These Membership Terms and Conditions ("Agreement") are entered into between Karratha Indoor Golf ("the Business") and ("the Member") for the provision of indoor golf services. By signing up for a membership, the Member agrees to abide by the terms and conditions outlined below.
1. Services Provided:
1.1 The Business agrees to provide the Member with access to indoor golf facilities, including simulator bays, equipment, and other related services, as detailed in the selected booking option.
2. Payment Terms:
2.1 Payment for membership is to be made in advance, at the time of booking the selected simulator session.
3. Refund or Cancellation Policies:
3.1 Casual Memberships: Include all one off bookings, being an individual or group booking. Cancellations must be completed two hours prior to the booking commencement to redeem a full refund. For cancellation from 2 hours prior up until the booking time the member will be deducted a $25 cancellation fee. For cancellation after the booking has commenced or for a no show, member will forfeit the entire booking fee.
3.2 Booking Cancellation or Non-Attendance: Sessions booked for casual play or by members must be cancelled with a minimum of 2 hours' notice to receive a full refund of the booking fee. Cancellations made within 2 hours until the booking commences will incur a $25 cancellation fee, with the remainder of the fee refunded. Any cancellations made after the booking has commenced or in the case of a no-show will result in the forfeiture of the full fee paid for the session.
4. Warranties or Guarantees:
4.1 The Business makes no warranties or guarantees regarding the improvement of golf skills or performance as a result of utilising the indoor golf facilities.
5. Expectations and Responsibilities:
5.1 Members are expected to:
a. Treat all equipment with care and report any malfunctions promptly to the staff.
b. Refrain from attending the venue under the influence of drugs or alcohol. Entry will be refused to intoxicated individuals.
c. Acknowledge that all patrons are under surveillance via 24/7 camera monitoring for safety and security purposes.
d. Avoid bringing non-members into the venue after operating hours. Violation may result in membership cancellation.
e. Take responsibility for intentional damage caused at the venue, including but not limited to using dirty gear in the simulator, damaging the screen or flooring, or harming the projector, TV, or radar system due to intoxication, anger, or misuse of equipment.
f. Adhere to the security system and not enter the retail or café area when unmanned. You will exit the retail or café area if given a verbal warning initiated by the camera system after hours. Failure to comply may result in security intervention, membership cancellation, and liability for associated costs.
g. Read through and agree to Karratha Indoor Golfs Code of Conduct, Privacy policy and Liability Waiver. These can be located on our website www.karrathaindoorgolf.com.au. You will also be emailed a copy on commencement of your membership agreement.
6. Termination of Membership:
6.1 The Business reserves the right to refuse or terminate a membership in the event of a breach of these terms and conditions, intentional damage to equipment, or disruptive behaviour, including bullying and harassment, that compromises the safety and well-being of other members and staff.
6.2 Termination may also occur if a member is found in breach of security protocols, such as attempting to enter restricted areas after hours.
6.3 Casual members whose bookings are terminated may be liable for any associated costs, including damages and call-out fees and will forfeit any booking fees for the associate time.
By signing below, the Member acknowledges that they have read, understood, and agreed to the terms and conditions outlined in this Agreement.