FAQs


Check out our most frequently asked indoor golf simulation questions!

Are you a licenced venue?

Our facility is focused on golf practice and play and includes a retail store. We are not set up to be a licenced venue but can offer a range of non-alcoholic beverages and coffee for your hydration needs.

Is the facility suitable for children?

Absolutely! Karratha Indoor Golf provides a family-friendly environment, and children under 16 years are more than welcome, when accompanied by an adult and attending to play golf or golf games.

Are there any age restrictions for accessing the simulators?

There are no age restrictions for utilising the simulators; however, individuals aged 16 and under must be accompanied by an adult. It is mandatory that children are supervised by an adult present in the bay to provide assistance in understanding and using the equipment appropriately. Nominated accompanying adults will be the responsible person liable for any damages caused by persons 16 and under.

Is the system user-friendly?

Yes, our golf simulator system, powered by the latest Trackman technology, is designed to be user-friendly for all skill levels. Plus, we have trained staff available to help you get started.

Do I need prior knowledge of golf or playing experience to use the simulators?

No, our simulators cater to all levels of experience, from beginners to seasoned golfers.

What exactly is a golf simulator?

A golf simulator is a state-of-the-art system that allows users to play virtual golf on a variety of courses using advanced technology to replicate the real golfing experience.

Will there be instructions provided upon arrival?

Yes, our staff will provide instructions to ensure you have a seamless and enjoyable experience. If you access our facilities outside of staffed hours for the first time, there will be instructions in your bay for setting up, and you can also check out the Trackman training videos for more advanced setups. For a more experienced approach we suggest you book in for a lesson with our PGA professional who travels up monthly to provide lessons and club fitting.

Is there supervision available during simulator use?

During manned hours, our staff are available to provide assistance and supervision during your simulator session. They can help you navigate through the Trackman features to ensure you make the most of your booking.

What are the operating hours of the facility?

Our manned hours are Monday 8:30am - 2pm, Tuesday - Friday 8:30am - 6pm, Saturday 9am to 9pm, and Sunday 10am to 2pm. During these hours, you can book casual play, check out our retail, and grab coffee. Outside of these hours, the golf simulator facility is open for members only who have a 24/7 access pass.

What additional services or amenities do you offer?

We can provide barista made coffee and a selection of non-alcoholic beverages. We also offer club hire of mid-range or premium clubs for use in the facility. We now have availability for coaching and club fitting - please use tab at the top of the page to make a booking.

Can I book the facility for a private function?

Yes, you can book our facility for private functions for 4 – 25 people. Contact us for more information on private bookings.

Do you host team-building events?

Yes, we can facilitate your team-building events. Contact us to discuss your specific requirements.

Do you provide food and drinks on-site?

We offer a selection of non-alcoholic beverages and barista made coffee. We do not provide any food options at this stage but hope to add this in the near future.

Is there a club fitter available for assistance?

Yes we have a club fitter who travels up once a month. Please use the club fitting and coaching tab at the top of the page to make a booking.

Can I rent clubs along with my booking?

Yes, club rentals are available for your convenience. We have mid-range clubs and a premium option. We cater for both men and women, left and right-handed. Please select to add your club hire option during check out when booking online.

Am I allowed to use my own golf balls?

You have the option to use your personal golf balls, provided they are brand new and straight out of the box to uphold the cleanliness standards of our facility for all patrons. While we provide premium balls for your use, if you want to experiment with a new set in the bay, you are welcome to purchase new balls and try them out.

Do I need to bring my own golf clubs?

While you are encouraged to bring your personal gear for practice and training, please ensure that your equipment is cleaned before bringing it into the facility to uphold our cleanliness standards and protect the equipment for all patrons. Alternatively, we provide rental clubs, including some premium options, for those who wish to try them out.

How many people can use a simulator bay simultaneously?

Four players comfortably for playing a round of golf. For our mini games we can accommodate 6-8 people which is great for team building and events.

How many simulator bays do you have?

We have four simulator bays available for use.

Is there a requirement to wear special golf shoes?

Comfortable closed in shoes are a requirement. No work boots or thongs/sandles.  

Is there a cleaning station available for clubs before use?

Yes, we provide a cleaning station for clubs to ensure optimal performance.

Can I use the simulator for practice and training purposes?

Absolutely! Our simulators are ideal for both practice and training.

Do you offer coaching services for users?

Yes, coaching services will be available in the coming months. Contact us to find out more about a coaching session.

Are there golf games available on the simulators?

Yes, we offer a variety of fun and exciting golf games for an entertaining experience for all levels and ages of golfers.

What are the benefits of using a golf simulator, such as weather independence, tracking features, feedback, and recording capabilities?

Using our golf simulators provides the benefits of enjoying golf regardless of weather conditions, detailed shot tracking, instant feedback on your performance, and the ability to record and analyse your swings.

Do the simulators provide a complete golfing experience, including putting?

Yes, our simulators offer a complete golfing experience, including putting simulations for a well-rounded game.

Still have questions?

Contact us, to find out more

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